FAQ Copy HCommunity

Find the answers you’re looking for

Frequently Asked Questions

Why a Foundation?

A Swiss Foundation ensures HCommunity's independence, neutrality, and trust, with strong legal governance and a reputation for fairness, making it ideal for managing sensitive data and fostering global collaboration.

Who can join the Foundation?

Any Hospitality Actor can join, including hotels, restaurants, associations, tourism boards, academics, and tech providers. If you contribute data, you can benefit from our insights and revenue-sharing model.

How do I join HCommunity?

Simply fill out the form on our “Join HCommunity” page, sign the agreement, and connect your data systems. Once onboard, you’ll gain access to the Market Watch Portal and revenue-sharing opportunities.

How can I become a member of the Foundation, and are there any membership fees?

Membership is open to hospitality professionals, such as hotels, restaurants and similar entities, who play a vital role in the industry. For these entities the membership is free.

Who can access my data? Do you provide or sell my own data?

HCommunity provides grouped and anonymized data. No public or private organization has direct access to your data without your consent. Our data brokerage focuses on offering aggregated insights to support the industry while ensuring your control and privacy.

Why should I trust HCommunity?

HCommunity is a Swiss-based foundation built on principles of transparency, independence, and fairness. We prioritize ethical practices and ensure contributors benefit directly from their data.

How does HCommunity protect my data?

We only collect and process anonymized data, ensuring no personal or identifiable information is stored. Your data is aggregated and used ethically, following the highest privacy standards.

What data do you collect?

We collect operational and market data from connected systems like PMS, POS, and soon finance and HR systems. All data is anonymized and aggregated for analysis.

How does the revenue-sharing model work?

When we monetize anonymized data, the revenue is distributed fairly among participating Hospitality Actors, ensuring your contributions generate direct value for you (only applicable for our Data Brokerage service).

Why this business model?

We designed this model to create a fair, transparent, and sustainable organization. By sharing revenue from anonymized data, we ensure Hospitality Actors benefit directly while building a long-term foundation for industry growth.

What is the Market Watch Portal?

The Market Watch Portal is a free tool for Hospitality Actors to access real-time insights, trends, and benchmarks. It provides a complete overview of market movements, helping you make informed decisions.

How do you ensure data quality?

We connect directly to trusted systems (like PMS and POS) and maintain rigorous processes to provide the cleanest, most reliable datasets in the industry.

What if my system is not listed in the supported systems?

We’ve got you covered! Our dedicated integration team works to connect all systems seamlessly. We also maintain close relationships with leading tech companies to ensure compatibility and expand our supported systems continually.

Get the Clarity You Need

Find the answers you’re looking for

Frequently Asked Questions

Still have a question?

The Global Hospitality Data Revolution Starts Here

Contact

Links

Get the Clarity You Need

Find the answers you’re looking for

Frequently Asked Questions

Why a Foundation?

Who can join the Foundation?

How do I join HCommunity?

How can I become a member of the Foundation, and are there any membership fees?

Who can access my data? Do you provide or sell my own data?

Why should I trust HCommunity?

How does HCommunity protect my data?

What data do you collect?

How does the revenue-sharing model work?

Why this business model?

What is the Market Watch Portal?

How do you ensure data quality?

What if my system is not listed in the supported systems?

Still have a question?

The Global Hospitality Data Revolution Starts Here

Contact

Links

Cookies