Before vs. After: The HCommunity Advantage

From Static Reports to a Living Market Intelligence Platform

HCommunity goes further, offering real-time insights, forward-looking market trends, pickup and pace analysis, and dynamic segmentation. More importantly, it brings together the entire hospitality ecosystem—hoteliers, restaurants, destinations, and academic experts, to create a smarter, more collaborative industry.
If you’re using a traditional benchmarking tool, it’s time to see what’s missing.

Feature
HCommunity
Traditional Benchmarking Tools
Today
Tomorrow
Governance & Independence
Independent Swiss Foundation ensuring neutrality & fairness
Scope of Data
Includes Rooms, Pickup, F&B, and Events Data
Data Sources
Syncs automatically with PMS, and POS
Pickup & Pace Analysis
Full pickup and pace tracking to anticipate market demand
Dynamic Segmentation
Advanced segmentation by personas, channels & traveler behavior
Market Insights
Full market view, including persona segmentation and indirect competitors
Collaboration
Bridges hotels, restaurants, destinations & tourism players
Collective Intelligence
Built on an open, shared model supported by destinations & academics
Data Ownership & Monetization
Monetized ethically with transparent revenue-sharing for Actors
Revenue Model
Free for participating hoteliers, restaurants, tourism actors, plus revenue sharing
Why We Exist

Go Beyond Room Data
Unlock F&B, Pickup & Total Revenue Insights

HCommunity is the only platform that integrates market intelligence across all revenue streams, including:

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Pickup & Pace Analysis

Monitor booking trends in real-time to make better revenue decisions.

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Dynamic Segmentation

Move beyond static competitor sets, analyze demand by traveler type, booking channel, and spending behavior.

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F&B & Catering

Track spending trends, menu performance, average check values, and revenue per cover.

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Guest Personas & Deep Segmentation

Understand who your guests are, how they book, and what they spend beyond their room.

Your Gateway to Hospitality Benchmarks and Insights

More Than Benchmarking: A True Hospitality Data Ecosystem

HCommunity isn’t just for hoteliers, it connects the entire hospitality ecosystem.

  • Hotels & Resorts
  • Restaurants & Bars
  • Destinations & Tourism Boards
  • Academics & Researchers
  • Hospitality Groups & Management Companies
Connecting Hoteliers, Destinations, and Experts

A Smarter Hospitality Ecosystem

Traditional benchmarking isolates hotels. HCommunity brings together the entire hospitality ecosystem, hoteliers, destinations, academics, and industry partners, to create a collaborative, data-driven future. By combining real-time market intelligence with expert-driven insights, we ensure that hospitality businesses make smarter, more informed decisions.

Destinations & Tourism Boards

Gain real-time analytics on traveler flows, demand patterns, and market trends to align local strategies with hotel needs.

Academics & Research Institutions

Access advanced forecasting models and predictive analytics developed in collaboration with top hospitality schools and universities.

Hotels & Hospitality Groups

Move beyond static competitive sets by leveraging anonymized industry-wide data to optimize performance.

Industry Partners & Tech Providers

Contribute specialized insights and data benchmarks to create a richer, more accurate hospitality intelligence ecosystem.

At HCommunity, we put Hospitality and Tourism Actors first, offering real-time insights, full data control, and a model that shares the value back with you.

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Create the Hospitality You Believe In

This is more than just an opportunity, it’s your moment to be part of a global movement. The future of hospitality is in your hands. Let’s build it together!

Join The Movement
Join Now
Connecting Hoteliers, Destinations, and Experts

A Smarter Hospitality Ecosystem

Traditional benchmarking isolates hotels. HCommunity brings together the entire hospitality ecosystem, hoteliers, destinations, academics, and industry partners, to create a collaborative, data-driven future. By combining real-time market intelligence with expert-driven insights, we ensure that hospitality businesses make smarter, more informed decisions.

Destinations & Tourism Boards

Gain real-time analytics on traveler flows, demand patterns, and market trends to align local strategies with hotel needs.

Academics & Research Institutions

Access advanced forecasting models and predictive analytics developed in collaboration with top hospitality schools and universities.

Hotels & Hospitality Groups

Move beyond static competitive sets by leveraging anonymized industry-wide data to optimize performance.

Industry Partners & Tech Providers

Contribute specialized insights and data benchmarks to create a richer, more accurate hospitality intelligence ecosystem.